"We want to thank the management and staff for our lovely new home. We are delighted and a lot of credit goes to United House - they have done a wonderful job."
Old Oak Estate

"I wish to express my appreciation for the way in which everyone took such care and attention to my requirements. I have only praise for the workmanship and pleasant personalities of all concerned."
Old Oak Estate

"I understand from Mum that the stones and turf has now been laid in her garden. Mum is really delighted with the way the work was carried out and the result. I know that there is still a bit of work to be done - the guttering and a new front door but I know that this will be sorted in time. May I say thank you to you for being so kind and considerate to Mum, it really is appreciated."
Old Oak Estate

"This just a letter of thanks and appreciation for the work that your Contractors have done in my house. I have lived here since 1930 soon after the house was built. This the first time that any modernisation has been done in ten years. All the workman were very hard working, polite and nothing was too much trouble. I just want to say I am delighted with the results of their efforts. As I live alone their pleasant attitude and sense of humour really brightened my life." - September 2001
Richmond Internal Works

"Just a note to say thanks so much for all that you have organised. I think that the team who have worked on my property, installing the kitchen have been fantastic. Over the past year I have had a lot of work carried out by different firms for different things, and I must say that your team have been superior by far. As you are aware, I may have appeared to be a bit fussy and driven you all mad at times, but at all times the team have been good spirited, polite, tidy and conscientious." - August 2001
Richmond Internal Works

"I would like to extend my thanks to the United House workmen who have, at all times, been polite and courteous and have always left my home clean and tidy. I am very pleased at the end result of the improvements and the very minimal inconvenience to our household." - August 2001
Elmbridge Package Improvements

"We are writing to say how delighted we are with our new windows. The new PVC windows have totally transformed our little house. We are so pleased, we would like to thank you for the excellent standard of work. It is like having a new house." - August 2001
Elmbridge Package Improvements

"I am really pleased with the work - the workmen were really nice. They tidied up after themselves and everything was put back where it should be." - August 2001
Elmbridge Package Improvements

"Everything that has been done is very, very good. We haven't got any complaints at all. I am pleased with the windows - in fact everything they have done I have been very pleased with." - August 2001
Elmbridge Package Improvements

"The two young electricians did a fantastic job - no damage whatsoever, they even put the carpet back down for me, bless them. They are a smashing bunch of blokes." - July 2001
Elmbridge Package Improvements

"Its fantastic. The boys come in, do their work and tidy up after themselves. They are very pleasant and can't do enough for us. They are a happy lot. I am thrilled with all that has been done; it has been so quick. They started on the Monday and by the Wednesday the kitchen was put in and the toilet was knocked out." - July 2001
Elmbridge Package Improvements

"We cannot praise everyone that was involved highly enough. The kindness and consideration towards my mother was a joy. The flat was always left clean and tidy when the workmen left at the end of the day."
Lambeth Health & Housing Initiative

"I have been a tenant here for 35 years and had more than three landlords. This is the first time the personnel involved have shown any intelligence or real understanding of the job to be done. Their politeness and consideration made a traumatic situation bearable."
St Martin's Estate

"I was very impressed with the work of all tradesmen and others, as the work was done by happy, contented people, that is what made the difference ­ a job well done."
Lansdowne Green

"I must say that my husband and myself found the programme was carried out to an excellent standard. Most efficient. Thank you."
Lansbury West Estate

"The workmen have all been very polite and courteous and have always left my flat clean and tidy. This was very reassuring as I am an OAP and live on my own."
White City Estate

"May I take this opportunity to convey my thanks for the refurbishment to my home. The workforce has been diligent and respectful at all times and I am grateful to everyone concerned in affording me a nicer place to live."
Thames Ditton and Esher Scattered Properties